Yes, she was confident, ambitious and determined to keep going. Despite her shortcomings, she was determined to further her education and make something of herself. She attempted to be what she simply wasn't cut out to be.



And Sallie Mae reminds her of this every day, several times a day, and often several times per hour.



Monday, September 20, 2010

LIVID



It is 11:55 a.m. and I just received a call from Sallie Mae at work.

Um, hello.   NOT OK. Do not call me at work.  They aren't allowed to.  And moreover, they have been told that before. No collecting from me AT WORK.  Are you fucking kidding me?

So, per my last entry, I set up the debit for loans 13 & 14 (federal loans).  I noted at the bottom of the form the amount, the loans to credit, and the date to be debited.   Well, I got the letter from Sallie stating she will be debiting on a different date.  Um, ok. Well why did you instruct me to note a date (that was approved via phone) when you weren't going to stick to it anyway?!

So this morning one of her worker trolls who sounded a little.... um....slow, called to collect from me.  At work.  Why?  My private loans are going to default on the 29th.  They are 208 days delinquent.  Ok, but don't they default at 280 (or 270 days?).  No.  That is when federal loans default.  Private loans default at 180.  Fabulous.  Just fucking fabulous.  

Meanwhile, my other WORK phone line rings.  I put the Sallie Troll on hold and grab that line.  I go back to Sallie Troll.  I was pissed off about the default info and livid about her calling my office. So I tell her that I cannot arrange a payment right now, I am at work, that she is not permitted to call me at work, etc.  She tells me she doesn't see that noted in the file.  Well, now she's a liar, too.   She still tries to talk to me about making a payment, etc.

Me to Sallie Troll:  You are not allowed to call me at work.  It is illegal for you to try to collect from me at work.  I will make a payment when I can and call you then.

She STILL continues to try.  Well can your co-signer help you with your payment.  No. Because she is helping me with my OTHER scheduled payment at the moment.

I tell her I have to go, not to call my work number again, and hang up on her.

UGH.  

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